Computers and devices
Setup, troubleshooting, tidy-up, performance issues, printer problems, updates, transfers to new devices, and the general mess that builds up over time.
Friendly South West home tech support
Practical help for household technology problems across the South West
Computers, Wi‑Fi, printers, smart home devices, security cameras, Starlink internet, email, setup, and everyday technology headaches — sorted in plain English, remotely or with a home visit.
Best for
- computers, laptops, phones, and tablets
- Wi‑Fi, broadband, and Starlink setup or problems
- smart home devices, cameras, and app-connected kit
- email, logins, accounts, and password confusion
- general household tech that should work, but does not
What we help with
Support for the technology people actually have at home
We help local households with the kind of technology problems that are frustrating, time-consuming, and hard to explain to a normal IT company.
Internet and connectivity
Wi‑Fi dead spots, broadband headaches, router issues, Starlink setup, dropped connections, and making sure devices actually stay connected properly.
Smart home and cameras
Doorbells, cameras, smart plugs, speakers, lights, thermostats, apps, accounts, and getting connected home technology working the way it should.
How it works
Clear help in plain English
You do not need to know the right technical words. Just describe what is going wrong, what device is involved, and what you were trying to do. We’ll take it from there.
Remote support when possible
For many issues, remote help is the fastest and cheapest option. That works well for account problems, setup guidance, software issues, email, printing, and general troubleshooting.
Home visit when needed
Some issues need someone in the room, especially Wi‑Fi, networking, new device setup, physical installs, camera systems, or smart home equipment that is not behaving.
Simple pricing
Clear help without the faff
Pay for the time and type of support you need, without vague retainers or confusing support contracts.
Remote support
£45
up to 30 minutes
- Great for quick fixes
- Best when internet still works
- Fastest and lowest-cost option
Most useful
Remote support
£75
up to 60 minutes
- For more involved support
- Charged fairly, not vaguely
- Ideal for most home issues
Visit
£85
local visit including first hour
- Home visit
- £25 per additional 30 mins
- Ideal for Wi‑Fi, setup and physical issues
Get help
Need help with a device, internet issue, or smart home problem?
Call or email with a quick description of what is going wrong, what device or setup is involved, and whether you think remote help or a home visit is more likely.
We can help with one-off problems, new setup, slow or unreliable equipment, confusing app-connected devices, and technology that has become more hassle than help.